Returns & Exchanges
At Minky Homecare, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a unique Return Authorization Number.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all components are included, and clearly mark the exterior with your authorization number.
Ship the Item
Drop off your package at any authorized courier location; we recommend using a tracked service to ensure your return reaches our warehouse safely.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing